Frequntly Asked Questions
What is Curby?
Curby is a program that helps Aussie’s keep soft plastics out of the environment through offering convenient collection solutions and incentivising positive recycling behaviour through the Curby Rewards program. Specially marked Curby Program Bags feature a unique QR code that once scanned in the Curby App provide traceability of the specific material collected, from when it leaves the household, to when it’s processed, and when it’s turned into a new product – creating transparency and trust where it’s needed most.
What can go in the Curby Bag?
We accept clean, soft or flexible plastics placed inside a soft plastic bag.
Common soft plastics include:
- Soft Plastic Snack wrappers
- Foil lined Chip packets
- Soft Plastic Fresh produce bags
- Soft Plastic Fruit netting (with the metal bits cut off)
- Soft Plastic Toilet paper wrapping
- Plastic carry bags
- Protective plastic film used in consumer goods packaging
- Dry pet food bags
- Cling wrap
- Any “scrunchable” soft plastics labelled with the 2, 4 or 5 recycling numbers
- Empty packaging with the ‘Return to Store’ or ‘Store Drop Off’ ARL (Australasian Recycling Label) symbol
Keep an ear out! Soft plastics will generally be scrunched into a ball without making a loud crunch noise. Biscuit trays are an example of something that is commonly mistaken for soft plastics.
If you aren’t sure, email us (support@curbcycle.com.au) a photo of the packaging and we’ll tell you!
Be sure to fill your bag as full as possible before tying it tightly and scanning the QR code.
What is a Curby QR Code?
The Curby Qr code is attached to a Curby Bag or a label that is stuck to a CurbyBag, once you have filled with clean soft plastic and tied it.
The Curby QR code is used to help identify the bags at the recycling centre and also provide information to assess how the trial is working.
How do you collect my CurbyBag?
There is many ways we can collect and recycle your CurbyBag! The app will direct you to your nearest drop off point!
The Curby Program taps into the existing bin collection service offered through Council, all the recycling (including the Curby tagged bag) is placed inside the yellow bin to be collected on your normal bin collection day. From here, your recycling makes it’s way to the recycling facility where we recover your Curby tagged bag!
The only new steps for you are to scan your Curby tagged bag and pop it in your recycling, we’ll do the rest!
Where can I drop my CurbyBag off?
The App will let you know if kerbside collections are available in your area or where your nearest drop off point is located.
Where does my material go once it has been collected?
Once you have placed your CurbyBag in the yellow lidded bin, your CurbyBag will make its way to the Material Recovery Facility (MRF), where it will be picked out and separated from the rest of the comingled recycling. From here it is baled and sent for processing, which may vary between MRFs depending on the processing options available.
The baled collected material is sent to the Smart Processing Engineered Commodity facility operated by iQ Renew. SPEC is dedicated to sorting and processing 100% post-consumer soft plastics. The facility transforms post -consumer soft plastic into high-grade feedstock tailored to various manufacturer’s needs:
– Our A-grade product is suitable for both chemical and mechanical processors and will enable the growth and development of this market in Australia.
– Our B-grade material is ideal for making recycled pellets for use in manufacturing plastic products. Examples of this include non-food grade films, construction and agricultural products and many other plastic items.
– Our C-grade material is suitable for products made from extrusion moulding such as park benches, bollards, fence posts and many other moulded products.
Can I get extra Curby Rewards bags if I need them?
Our subscriptions are designed to offer a general guide based on common household recycling preferences. We understand that recycling needs can vary, and we’re here to support that flexibility. If you require additional Curby Rewards bags, they’re available for purchase through the order section.
How do i Curby my soft plastics?
Follow these steps to use your CurbyBag effectively:
1. Simply fill your CurbyBag with clean, household soft plastics and tie it shut.
2. Scan the QR code to link this bag to your Curby Rewards profile
3. Drop at nearest store drop off location or in your yellow bin if approved by your council
4. Receive Curby Points which will be automatically converted to entries in the Curby Rewards prize draw
Can I put more than one Curby bag in my yellow recycling bin?
Yes! Just as long as each bag is scanned and secure in your yellow bin!
